Shipping policy

SHIPPING POLICY

Gabry Tools

At Gabry Tools, we are committed to providing an efficient, secure, and reliable service to ensure that our customers receive their products in optimal condition and within the established delivery timeframes. The following terms and conditions apply to our shipping services.

1. Service Coverage

Gabry Tools provides nationwide shipping throughout Ecuador and also offers international shipping to various countries worldwide, subject to logistical availability, customs regulations, and the coverage of our partner carriers.

Delivery times, shipping costs, and conditions for international orders may vary depending on the destination country, local regulations, and the available shipping services.

For inquiries regarding international shipping, customers are encouraged to contact our official support channels before placing an order.

2. Order Processing

Once the purchase has been confirmed and the corresponding payment has been successfully verified, orders will be processed during the company's regular business days and hours.

Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Timeframes

Delivery times are estimates and may vary depending on the recipient's location and the operational conditions of the shipping carrier.

  • Major cities within Ecuador: 1 to 3 business days.

  • Other locations within Ecuador: 2 to 5 business days.

  • International shipments: delivery times will depend on the destination country, customs procedures, and the selected carrier.

Gabry Tools shall not be held responsible for delays caused by force majeure events, weather conditions, public disturbances, customs procedures, or delays attributable to third-party shipping providers.

4. Shipping Costs

Shipping costs are determined based on the destination, package weight, dimensions, and selected shipping method. The corresponding shipping fee will be communicated to the customer before completing the purchase.

For international orders, customers are responsible for any customs duties, taxes, or additional charges imposed by the authorities of the destination country.

5. Accuracy of Shipping Information

Customers are solely responsible for providing complete and accurate shipping information, including delivery address, contact number, and any other details required for successful delivery.

Gabry Tools shall not be liable for delays, additional charges, or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Receipt and Inspection of Products

Upon receiving the order, customers are advised to inspect the package to ensure it has arrived in good condition. In the event of visible damage, irregularities, or discrepancies, customers must notify Gabry Tools within twenty-four (24) hours of receiving the product.

7. Product Availability

All orders are subject to product availability. In the event of an inventory shortage, Gabry Tools will contact the customer promptly to offer an alternative solution, product replacement, or refund, as applicable.

8. Order Tracking

Once an order has been dispatched, customers may request updates regarding the status of their shipment through our official customer service channels.

9. Customer Service

For inquiries regarding shipping, orders, or additional information, please contact us through the following channels:

Gabry Tools
📞 WhatsApp: +593 939712180
📧 Email: 
🌐 Website: 

Gabry Tools reserves the right to modify this Shipping Policy at any time without prior notice in order to ensure continuous improvement in the quality of its services.

Gabry Tools – Tools that work as hard as you do. 🛠️✨